However, users recently had problems with their Samsung smart TV not connecting to WiFi. It can be due to many reasons and can affect any Samsung smart TV model. In this guide, we’ll show you why your Samsung TV cannot connect to WiFi and how you can fix it. Read this guide to learn more.
“Why Won’t My Samsung TV Connect to WiFi?” — Most Common Reasons
Smart TVs are unable to connect to WiFi due to a variety of reasons. Most of them can be related to an unstable WiFi connection; but besides that, here are some reasons why your Samsung TV won’t connect to WiFi:
1 “Why Won’t My Samsung TV Connect to WiFi?” — Most Common Reasons2 Samsung TV Not Connecting to WiFi Error Codes3 How to Fix Samsung TV Not Connecting to WiFi3.1 Fix #1: Power Cycle your Samsung TV and WiFi Router3.2 Fix #2: Perform a Network Refresh on your Samsung TV3.3 Fix #3: Check your WiFi’s Signal Strength3.4 Fix #4: Update your Samsung TV’s Software3.5 Fix #5: Factory Reset your Samsung TV4 Final Thoughts
Network Glitch – Your Samsung TV can sometimes encounter glitches related to your wireless network. In some situations, your smart TV can be randomly disconnected from the network or its password is not working.
Outdated Software – It’s ideal to have the latest software version for your Samsung TV to avoid bugs. Most modern smart TVs are supported with updates that contain fixes to errors and will optimize your TV’s performance. This will also help if the apps are not working on your Samsung smart TV.
Faulty WiFi Router – If you’ve been using an old router for your Samsung TV, you’ll need to buy a new one eventually once it has issues. Once all of your smart devices cannot connect to your WiFi router, it’s best to replace it—some ISPs can replace your WiFi router for free, so contact them first before buying a new one. TV Hardware damage – Hopefully, it is not this – since you will most likely have to contact Samsung support to get it fixed. Hardware damage can also cause the dreaded black screen of death.
Samsung TV Not Connecting to WiFi Error Codes
When you’re having trouble connecting your Samsung TV to WiFi, it will show an error code on the screen. Once you’ve experienced this issue, there’s a high chance that you’ll see one of these error codes listed below:
Error Code 102 Error Code 001 Error Code 012 Error Code 105 Error Code 107 Error Code 118 Samsung TV Error 13 Samsung TV Error 107 Error Code 116 Error Code 301 Message Code: 0 Error Code 1-7 Error Code 0-1 ERROR_MODEL_BLIND
How to Fix Samsung TV Not Connecting to WiFi
Before going to the fixes, you’ll need to ensure that you’re connected to the right wireless network. You can check this via the Network Settings—to do this, follow the steps below: If you’ve followed the steps above and still cannot connect to your WiFi router, try out the fixes below. Remember to go over them individually to see which fix works best for your smart TV.
Fix #1: Power Cycle your Samsung TV and WiFi Router
Power cycling is an effective troubleshooting method for most bugs. It re-initializes all internal components of your device and runs them back to their stable state. To power cycle your Samsung TV, follow the steps below: Also, your WiFi router might be bugged and unstable. To power cycle your WiFi router, proceed to these steps: After power cycling both devices, go to your Samsung TV and check if it automatically connects to your WiFi network. If not, set up the network again and check if the issue is solved.
Fix #2: Perform a Network Refresh on your Samsung TV
Your Samsung TV may have trouble connecting to WiFi due to misconfigured network settings. Resetting your network will set all network configurations to default, including settings that are causing the issue. To perform a network refresh on your Samsung TV, do the following:
Fix #3: Check your WiFi’s Signal Strength
Another issue that you can check is the WiFi’s signal strength. It’s a great indicator of most WiFi issues; for instance, when you’re frequently disconnected, you can check the signal strength first to ensure a good connection. To check the WiFi signal strength on your Samsung TV, follow these steps: If it’s low, try placing the WiFi router closer to your Samsung TV. If the router’s securely mounted, however, you can relocate your smart TV closer to the router. The signal strength should now be ideal, which prevents you from being disconnected.
Fix #4: Update your Samsung TV’s Software
Ideally, you’ll need to update your Samsung TV’s software to the latest version available to avoid bugs and errors. If you can still connect to WiFi enough to download its latest update, here are the steps to do it: However, it’s also possible that you’re experiencing frequent disconnections, which makes it impossible to download from the internet. Luckily, you can still download the updates from a computer and import them via flash drive. To update the software of your Samsung TV via USB, follow the steps below:
Fix #5: Factory Reset your Samsung TV
Once all fixes didn’t work, your last resort is to factory reset your Samsung TV. It sets the device settings and configurations to their factory default. It also deletes all apps and files that are stored on your smart TV. To perform a factory reset on your Samsung TV, proceed to these steps;
Final Thoughts
Samsung TVs are a great option when viewing local channels and online streaming. However, you’ll need to be consistently connected to a stable wireless network to access various media content. Hopefully, this guide helps you to fix your Samsung TV when it’s not connecting to WiFi.
